Palmpay

3.3
3.3 from 48 Reviews and Ratings
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Average Rating

3.3

/
5

48 Reviews

5 Star
27%
4 Star
23%
3 Star
21%
2 Star
13%
1 Star
17%

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Palmpay Customer representatives need to do better

I am not just taking loan from palmpay and I have never for once defaulted. I took a loan of 7k from palmpay last month and I was supposed to pay the money back within 7 days of taking the loan. A day before the due date, their customers care representatives were already disturbing me. On the day it expires, the money I was expecting to use clear my debt did not how up so I delay for 2days. During the waiting period of two days different customers were just calling and saying sr

2
Date of experience: May 08, 2025
I love Palmpay

I found love in using Palmpay more these days. My daily transactions are seamless, and i get cash back and points for transactions. I use the points on days I need urgent airtime. I tested their spend & save and Target savings last month to buy a new blender and i succeeded in buying one with my savings. I still have many features I want to explore on the app. Kudos to Palmpay!

5
Date of experience: Jun 12, 2025
Best online banking

Palmpay an online banking that gives me peace of mind.
Initially I was scared of using palmpay because I heard that they can go away with your money or when you borrow from them, they get your location and arrest you and the likes .After my due diligence search,I got to know that palmpay is licensed by CBN and money insured by NDIC, I am so happy that my funds are secured and I opened an account with them last year .
Ever since I opened an account with them, I have been enjoying their services ,to increase my tier level is just so seamless that within 5 mins,I was done.
Palmpay has been my life saver most times with their very good transfer network,I enjoy interest paid on my money,spin and win tokens to get airtime,get coupons ,get daily #4 that I use to get airtime.
Infact I love palmpay,your online services are just mind blowing

5
Date of experience: Jun 11, 2025
Strange error login

I've totally had a good experience with Palmpay with their seamless, endless and generous points and I think that's good for one of the best fintech app but for an app I've enjoying for almost 2yrs running and just 10 mins ago, I can't seem to log in, it's giving so many error messages. This is the first time I'm experiencing this and I sorta see it strangely. I plan to use the monies that are there this morning but I can't access my money, please fix up.

4
Date of experience: Jul 20, 2025
Quick loans, smooth mobile transactions.

PalmPay helps me with quick loans when I'm low on cash. Fast, reliable, and perfect for airtime, data, and transactions.

5
Date of experience: Jul 17, 2025
Unwanted spam call

This is a great to substitute with banks for smaller amount of transactions. Transfers are fast and airtime top ups comes with little bonuses but my problem with this app is that they have a lot of spam numbers that wouldn't allow one focus with their daily activities, I've blocked not less than 8 numbers so far. It's just really annoying to be honest.

3
Date of experience: Nov 30, 2024
Palmpay generates too much ads and notifications, making it tiredsome.

Palmpay has been one of the best fintech companies in Nigeria. For over 2years of using Palmpay, I have experienced exceptional services l, however there's need to minimise notifications.

4
Date of experience: Mar 06, 2025
Best money saving platform

Palmpay auto spend and save plus cashbox is the best have seen so far.. It has helped me alot.. I love Palmpay ♥️

4
Date of experience: Sep 20, 2024
If palmpay should be the only loan app in Nigeria,I would rather not take a loan

I like palmpay as a means of banking,but I dislike them with passion in terms of loaning.
They're far below easemoni loan, because of a day loan due,they began to threaten and disturb my peace.

1
Date of experience: Jun 17, 2025
If palmpay should be the only loan app in Nigeria,I would rather not take a loan
High interest rate

Palmpay is a good banking app... But the problem I'm having with them is their high loan interest rate and the interest they add on their flexi when it due.. They should review it and reduce the interest

3
Date of experience: Jan 06, 2024

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