MTN Nigeria

3
3 from 133 Reviews and Ratings
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Average Rating

3

/
5

133 Reviews

5 Star
12%
4 Star
23%
3 Star
34%
2 Star
17%
1 Star
14%

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Oluwadamilola Ayomide
Reliable Calls but customer care sucks.

MTN is my go-to for clear calls and airtime bonuses, that part is solid. But trying to reach their customer care can be exhausting. I once got stuck in a billing issue and waited forever to get it resolved. Please improve support response, MTN. You're too big for delays like this.

3
Date of experience: Jul 02, 2025
Extra time helped me from being stranded

I have been using mtn for over a decades now with good and strong connection.
I am using beta talk tarrifs and I receive double money based on my recharged amount,I remembered the day I was out of airtime and I needed to follow up my son going for NYSC in Niger state,my elder son told me I could borrow money from MTN,extra time...I did and it helped me follow up with my son.
MTN thank you oo

5
Date of experience: Apr 17, 2025
Strong network

I’ve used MTN for years, and one thing I can say is their network coverage is solid. Whether I’m in the city or traveling, I rarely struggle with signal. Their data speed is also one of the fastest I’ve experienced.

However, the data bundles can be a bit pricey, and it feels like they run out quicker than expected sometimes. Still, for reliability and wide coverage, MTN has been my go-to.

4
Date of experience: Jul 15, 2025
myMtn NG very slow app

myMtn NG app is totally a mess up app... Everytime I will have to login from beginning before I have access to it. The app itself is very slow. There isn't different between the app and using ussd code.

1
Date of experience: May 14, 2025
MTN is doing quite well but they should do better

MTN has a fair network .... When it's bad trust me it's frustrating. The hike in data tariffs and call tariffs is so financially draining. The data doesn't really last too...

3
Date of experience: Jul 12, 2025
Expensive but reliable

Expensive data, customer service can be inconsistent but wide coverage and reliable network.

3
Date of experience: Jul 13, 2025
MTN – Strong Network, But at a Cost

MTN has one of the most reliable networks I’ve used—calls are clear, MTN – Strong Network, But at a Cost
MTN has one of the most reliable networks I’ve used—calls are clear, data is fast, and coverage is solid even in remote areas. Their app and self-service options make managing my line super easy.

However, their data bundles can be pricey, and it sometimes feels like data finishes too quickly.

Still, for stability and speed, MTN delivers well. Just wish the data lasted longer!

4
Date of experience: Jul 13, 2025
App frustration

It's about the myMTN app.
| still don't understand what is missing from the app programs. I need to make a broadband data subscription and I'm stuck on the homepage!! This frustrating app responds to scrolling but never clicks - Please, what's the deal with this app? I honestly don't have any better customer experience using the app. Please, fix this as soon as possible.

1
Date of experience: Jun 24, 2025
My data runs down quickly

My data always run down very fast,I loaded 1 gig(a month package) last month,but within 2 days all data has been exhausted.Mtn should improve on this.

2
Date of experience: Jun 09, 2025
MTN is a reliable network, but data runs out quickly and relatively expensive.

MTN Nigeria offers if not the fastest internet speeds and strong network coverage, even in rural areas, making it one of the most reliable mobile networks in Nigeria. However, their data bundles tend to run out quickly and are relatively expensive, which can be frustrating for many regular users.

4
Date of experience: Oct 03, 2024

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