Review of GTBank
The service is top notch and it sweets my heart to be part of the community but the aspect of opening the app without an ATM should be looked into because at some cases someone might not want an ATM and the same time don't want to reach the bank and he or she cannot access their money through the mobile app.
Another thing is my app got logged out at some time when the internet is bad and you have to relogin again and this automatically change your limit for 48hrs which is not appropriate because I never did logout my account but it did by itself so, that should be fixed too, you can add additional verification process instead of locking it up for 48hrs, what if there was an hospital emergency and you know how most private hospital behaves in Nigeria, payment before attending to their patients, please look into this complaints, thank you
Review of Jumia
This app used to be my best app for ordering, but this days there service have becoming poor and boring to me, if u place an order it will take days to be delivered after failing to deliver at the appointed day and some of there dispatch riders misbehaviors sometimes they intentionally fail to deliver orders after saying they don't know the location. One of the dispatch riders stressed my life today after calling me to meet him in one bus stop close to my area getting there he refused to pick my calls I searched for him all around the bus stop I couldn't see him when I returned back home he call me again asking me where I am I said I have returned home he said I should come back I got back at that bus stop and call his number he didn't pick his calls again which made me get angry with him the last time he called me he said I should go he will call me when he get to my area finally he drives away with my package without delivering it or me or call me, if not that I have payed for that package already I would have forgotten about it and order else where, I was totally upset today with the service of this jumia, I have been a regular customer but am out, I rather order from konga next time
