Review of Lapo Microfinance Bank
Please Lapo here me out, first of all on the 23rd of last month I used my Moniepoint account to send 4k into the new Lapo account I created, the transaction went smoothly on the side of Moniepoint but my Lapo account never got credited. I reported the issue to both the Moniepoint and Lapo customer care, Moniepoint reached out to me and showed me that it wasn't their fault and I should contact Lapo meanwhile Lapo's supposed customer service is still inactive on WhatsApp.
Review of Moniepoint
I have been using the app for a few days now. Login is excellent, transfer is very fast and good, but I have an issue. I submitted all required document for upgrade, they were approved and verified, but I am still stuck in level 2 with my name as the account number and not my business name. Please work on this. I want to use my business name as the account name and it can only happen in level 4.
Review of Fairmoney
No thought the app is very easy to use.
I have used this app twice and had issues both times, the first issue I ignored but this one is way too expensive.
I took a loan and I wasn't able to pay after two days of the due date, but the money was auto debited (repaid) and yet it's still reflecting on my dashboard that I'm still owing, the rate is still increasing everyday. I have sent email no response, sent message to the customer service nothing was done.
Review of Access Bank
To be honest, the access more mobile app is okay.
But my problem is I can't manage my second access account on it. It's frustrating.
I'm having issues cancelling my scheduled transfer. I've been trying to do that for 4 months now. I don't have time to go to the bank. Since I scheduled the transfer via access more, I should be able to cancel it through it, but the app keeps shutting down every time I try to do so, it's exhausting to ask for a refund every week. please do something about it.