Review Time
Zenith bank is one of the reliable banks so far.lately,I tend to have issues with their network.it takes time before I get to receive alerts.also,money tends to be deducted from my account without a clear reason,And these random charges are much.
Zenith Bank is great, but their ATM service is disappointing. The machines often have no cash, especially the one inside AAUA and the one along Akure Road. It’s frustrating for customers who rely on easy access to their money.
My usage of Zenith bank is not bad. They are closer to my home so I easily bank with them.
Their app works well for me except when the weather is cloudy. Also, their customer support has helped with upgrade my account last month and it was a nice experience with them. The whole process was also fast.
My only complain is that they don't always have cash in their ATM.
Lately, it feels like every time I receive money in my Zenith Bank account, a part of it just disappears—no clear explanation. It’s frustrating and honestly stressful. I’ve tried reaching out to customer service several times, but nothing seems to change. I’m really starting to lose trust in them.
On a general note, zenith is okay but they need to work on their network strength, it's a big bank and has many customers, they should make provisions for such. I remember the day I went out to eat and upon paying for the meal, I couldn't, the network just froze, so zenith has once humiliated me.
I worked into zenith in lafia the where the security body control the crowd is bad making customers to leave very angry and after that I successfully enter the waiting room just find out that the is only two customer service the taking care of business it's bad
Zenith and network issue ehn they are like close friend.......there was a day I went to restaurant to have lunch then after eating I wanted to make a transfer to pay for my bill that was when zenith start their network issue.....I have to make a call to my friend to pay for me......very embarrassing like seriously
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